Terms of service

Terms of Service

Welcome to Carthago Fragrances. By accessing or using our website at www.carthagofragrances.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or making a purchase, you agree to the terms outlined in this document and any future amendments. We reserve the right to modify these terms at any time, and any changes will be effective immediately upon posting.

2. Eligibility

To use our services, you must be at least 18 years old or have the legal authority to enter into a binding contract under applicable laws.

3. Products and Pricing

All products listed on Carthago Fragrances are subject to availability. We strive to ensure that prices and descriptions are accurate, but we reserve the right to correct errors, omissions, or changes in pricing at any time.

  • Decants: As our decants are custom-sized portions of larger bottles, please be aware that the actual product volume may vary slightly. All decants are sold as-is, and customers should review product descriptions carefully before purchasing.
  • Discounts and Promotions: Discounts or promotional offers cannot be combined unless explicitly stated.

4. Payment Terms

We accept major credit cards, PayPal, and other payment methods listed at checkout. All payments must be received before products are shipped. In the event of a payment dispute, we reserve the right to suspend or cancel your order.

5. Shipping and Delivery

  • We ship to most locations within the U.S. with an estimated delivery time of 3-6 business days.
  • Shipping rates and methods will be displayed at checkout.
  • You will receive tracking information once your order is shipped.

We are not responsible for delays or issues caused by third-party shipping providers. Please ensure your shipping address is correct when placing an order.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns and refunds. As a general rule:

  • Full-size products may be eligible for returns within 30 days, provided they are unused and in their original packaging.
  • Decanted products are non-refundable due to the nature of the service, except in cases of defective or incorrect items.

7. Intellectual Property

All content on Carthago Fragrances, including product descriptions, images, graphics, and logos, is the intellectual property of Carthago Fragrances or our content suppliers. Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. You agree to notify us immediately if you suspect any unauthorized use of your account. We reserve the right to terminate accounts at our discretion.

9. Limitation of Liability

Carthago Fragrances is not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products. This includes damages for loss of profits, data, or other intangible losses.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which Carthago Fragrances operates, without regard to conflict of law principles. Any disputes arising from these terms will be resolved in the courts of the same jurisdiction.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at: